Refund policies are specific to each individual retailer and will vary depending on the item you wish to purchase. Refunds will be issued by the retailer once they've received the item back.
If you have questions about the status of your return and/or refund, please contact the retailer's Customer Care team, as they will have the most up-to-date information.
To get in touch with the retailer and find out more about your refund, please follow these steps:
a. Visit the Customer Care section on the retailer's site for more information and to find out how you can get in touch;
b. When contacting the retailer, make sure you include your order reference number as well as your full name, the email address used to place the order, and your billing address.